Collaborative research project at the RACP

What was the project about?

We looked at the state of consumer engagement and patient centred care at the Royal Australasian College of Physicians (RACP) and considered ways to improve consumer engagement and patient centred practice at the College.

Who is our partner?

The Royal Australasian College of Physicians 

How did we go about it?

  • Literature review on best practice patient centred care and consumer engagement
  • Content analysis of relevant College documents
  • Consultations – online survey, 6 Board member interviews, 6 consultation workshops with physicians, two consultation workshops with consumers and a series of committee consultations

What was achieved?

The outcome of these consultations and literature review informed the development of a patient centred care and consumer engagement framework for the College and a series of strategies. 

As of December 2016, the College has established a Council Working Party (read page 10 to 13) to communicate and implement the framework and strategies. 

When did we do the project?

June 2015 – May 2016

For more information

Esther Lim or Tere Dawson

In the spotlight

Consumer Connect

A network of consumers willing to use their experience, knowledge and ideas to help improve health care in Victoria.

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