Patient-centred care
Australian Charter of Healthcare Rights
The Charter specifies the key rights of patients and consumers when seeking or receiving healthcare services and was developed by the Australian Commission on Safety and Quality in Health Care, following an extensive national consultation process.
PDF and audio file avaliable
Canadian Patient Safety Champions: Collaborating on Improving Patient Safety
Patients for Patient Safety Canada champions was established in the context of the World Health and Pan-American Health Organizations' Patients for Patient Safety initiative in May 2006. The purpose of the champions is to share their adverse event experiences and be engaged in collaboration with health professionals, administrators and decision-makers to initiate proactive patient safety strategies. Their intention is to have their stories heard as tools for learning.
Criteria for judging the quality of patient decision aids
This resource looks the standards, content and process of developing a patient decision aid
Family caregivers, patients and physicians: ethical guidance to optimize
A new position paper from the American College of Physicians (ACP) provides ethical guidance to physicians for developing mutually supportive patient-physician-caregiver relationships.
How Patient-centred is Australian General Practice?
Patient-centred care can be described generally as an approach that emphasises attention to patients’ psychosocial as well as physical needs. The approach emphasises that treatment choice takes patient preferences into account, and that self-care is supported as well as treatment. Central to this is the development of a sense of partnership in care, and facilitation of patient involvement in decision making about treatment decisions (Mead et al. 2002). Patients have been found to prefer patient-centred care, and those who receive it, also report better health outcomes (Little et al. 2001). This article examines the analysis of the General Practice Assessment Survey (GPAS) and what it revels about the degree of patient-centred care experienced by participants.
A non-profit organization advancing research, policy, and clinical models that assure patients are fully informed and involved in decisions that affect their health and well-being.
Through the Quality Use of Diagnostic Imaging project work, the Royal Australian and New Zealand College of Radiologists has prepared a consumer information website on radiology procedures.
http://www.insideradiology.com.au
International Alliance of Patients' Organisations
The International Alliance of Patients' Organisations (IAPO) is a global alliance of organisations that represent patients and promotes patient-centred care.
Massachusetts Engaging Consumers as Partners in Care
Institute for Health Improvement Senior Vice President, Jim Conway, has long been an advocate for patients and their families, calling on providers, administrators, and health systems to include patients as vital partners in health care delivery. Recently, Conway was named chair of a new state-wide campaign in Massachusetts, the Partnership for Healthcare Excellence, whose core goal is partnering with patients. In this interview, Conway discusses how and why the group was formed, the goals of the new initiative, and how they align with the state’s health care reform effort.
New Resources added for March 2010- Patients as partners in care
New resources added to our website for March 2010
Ottawa Personal Decision Guide
A general decision guide that can be used for any health or social decision developed by the Ottawa Hospital Research Institute
Patient Participation: Current Knowledge and Applicability to Patient Safety
This article will be highly relevant to people undertaking research, and for people working in quality and safety contexts. Table 4 provides an analysis of medical errors and the potential roles for patients in preventing such errors.
Patient Safety at Johns Hopkins Medicine
Johns Hopkins Hospital is committed to excellence. A very important part of that excellence is our commitment to your safety. Patients who are more involved with their care in the hospital tend to do better and stay safer. By working together with physicians, nurses and other hospital staff, you can lower your risk of injury and make your hospital stay as safe as possible.
A Review of the Evidence looks at the costs and benefits, in terms of health care quality, of various United Kingdom strategies to involve patients and the public. These include patient involvement in safety, improving the care experience and health decision-making, and managing one's own health care more effectively. Patient-Focused Interventions: A Review of the Evidence looks at the costs and benefits, in terms of health care quality, of various United Kingdom strategies
Patients as partners in managing chronic disease
Partnership is a prerequisite for effective and efficient health care
When acute disease was the primary cause of illness patients were generally inexperienced and passive recipients of medical care. Now that chronic disease has become the principal medical problem the patient must become a partner in the process, contributing at almost every decision or action level. This is not just because patients deserve to be partners in their own health care (which, of course, they do) but also because health care can be delivered more effectively and efficiently if patients are full partners in the process.
Project to support nurses to involve consumers in their health care.
An eight month project which sought to examine issues (barriers) which impact upon the development of nurse-consumer partnerships in acute health care. Results from pre and post-workshop surveys of nurses' attitudes to nurse-consumer partnerships demonstrate a strong belief in and commitment to the notion of partnership.
Variations in Lay Health Theories: Implications for Consumer Health Care Decision Making
The article provides empirical evidence that the ways American consumers once thought about health have changed and multiplied in this new era of competing health paradigms. The study demonstrates that in the current environment consumers think about health and health care in a multiplicity of very different ways, leading to the conclusion that we should not classify health care consumers as either conventional or alternative.
West Australia Health Consumer’s Council: Patient First Ambassador Project
The Patient First Ambassador project is a unique initiative to encourage health consumers in Western Australia (WA) to become more informed and involved in their health care and management, with the potential to reduce health related errors in the health system and result in less anxiety and stress, a quicker recovery time and less cost. The project, now in its second year, has volunteer consumers distribute the Patient First booklet direct to health consumers.
What is Patient-centred Professionalism?
If you have heard the phrase 'patient-centred' used a lot lately, this paper is for you! It reviews perspectives and definitions and suggests how these might benefit consumers.
Doctors and nurses should give their patients a bigger say in their own care, argue Dr Peter Douglas Collins and Natalie Grazin
