Health workforce
The Ageing and Aged Care in Australia booklet
The Ageing and Aged Care in Australia booklet provides a concise overview of the Australian Government's ageing and aged care policies and programs.
Aboriginal and Torres Strait Islander Health Performance Framework 2010 report
The Aboriginal and Torres Strait Islander Health Performance Framework monitors progress in closing the gap in Indigenous Australian health outcomes, health system performance and broader determinants of health.
Aboriginal and Torres Strait Islander Health Workforce National Strategic Framework (2002)
The Workforce Strategic Framework presents a 5-10 year reform agenda to build a competent health workforce to address the health needs of Aboriginal and Torres Strait Islander peoples.
Aboriginal and Torres Strait Islander Patient Quality Improvement Toolkit for Hospital Staff
Quality improvement processes, tools and guidelines to enhance the service response to Aboriginal and Torres Strait Islander people and their communities by Australian hospitals.
Advocacy in Action: a toolkit for Public Health Professionals
The toolkit is a practical resource that supports and encourages health professionals and interested organisations to engage in advocacy.
The Advocacy in Action toolkit:
Demystifies advocacy,
Includes examples and case studies demonstrating how advocacy strategies can be applied across different issues,
Offers tips to effectively work with the media, and
Provides practical tools to help you and your organisation advocate on your issue.
The second edition of the Advocacy in Action toolkit features more examples and case studies, a comprehensive guide to evaluation, and more tips on working with the media.
Australian Indigenous Doctors Association (AIDA)
AIDA strives for excellence in Aboriginal and Torres Strait Islander health in the spirit of cultural integrity. AIDA supports Indigenous people to take a central role in Indigenous health and encourages non-Indigenous people to work in Aboriginal and Torres Strait Islander health, in a way that is culturally safe and respectful.
This document has been prepared specially for those who have a governance
role within the health system. This includes roles with responsibility for setting strategic direction, and overseeing the delivery of health care by health services, hospitals or regional healthcare organisations.
This document has been prepared specially for people who directly provide
healthcare services to consumers, patients and client.
Best Practice in Person-centred Health Care for Older Victorians
This report presents a summary of Phase 1 of the Best Practice in Person-centred Health Care for Older Victorians project undertaken by the National Ageing Research Institute (NARI) on behalf of the Victorian Department of Human Services(DHS).
This checklist is a tool to assist health service boards of directors to review their safety and quality program against the elements of the policy. It may be used as a guide to the roles and responsibilities that boards and management have in facilitating effective implementation of the policy.
Challenges to Health Workforce Reform
A health system is nothing without its workforce. Two broad challenges face consumers who want to contribute to workforce reform: poor health literacy and the complex structural barriers to workforce change including: workforce statistics; multiple stakeholders; spilt responsibilities; and policy to implementation lag.
Consumer perspectives of workforce changes
Presented by Panayiota Romios at the Consumers Reforming Health Conference 2011.
Cultural Diversity in Health Care
This site is designed to introduce you to issues of diversity in health care settings
The Victorian Clinical governance policy framework is the Department of Health’s policy on clinical governance. This checklist is a tool to assist the department to review its roles and responsibilities in facilitating effective implementation of the policy.
The Victorian Clinical governance policy framework is the Department of Health’s policy on clinical governance. This checklist is a tool to assist the department to review its roles and responsibilities in facilitating effective implementation of the policy.
The Australian Council on Healthcare Standards: EQuIP5 Standards and Criteria
This document sets an agenda for collaborative government action in mental health for five years from 2009, offers a framework to develop a system of care that is able to intervene early and provide integrated services across health and social domains, and provides guidance to governments in considering future funding priorities for mental health.
The Victorian Clinical governance policy framework is the Department of Health’s policy on clinical governance. This checklist is a tool to assist health care teams to review their safety and quality program against the elements of the policy. It may be used as a guide to the roles and responsibilities that health care teams have in facilitating effective implementation of the policy.
Implementation guidelines for public mental health services and private hospitals
Information to guide implementation of the national standards for mental health services by public mental health services and private hospitals.
National Safety and Quality Health Service Standards 2011
The Commission developed the National Safety and Quality Health Service (NSQHS) Standards to drive the implementation and use of safety and quality systems and improve the quality of health service provision in Australia.
National Standards for Mental Health Services 2010
This document outlines a revised set of mental health service standards which can be applied to all mental health services, including government, non-government and private sectors across Australia.
Organisational readiness checklist
The Victorian Clinical governance policy framework is the Department of Health’s policy on clinical governance. This checklist is a tool to assist organisations to review their operational capacity against the generic structural and process elements essential to achieving effective clinical governance.
Patient Consultation and engagement with practice nurses.
Presented by Elsa Lally at the Consumers Reforming Health conference 2011.
Patient-centred care: Improving quality and safety through partnerships with patients and consumers
This paper includes information on the background, context, evidence and impetus for improving quality and safety by giving health care a more patient centred focus. The paper also provides practical examples, tools, tips and resources that can be used by Australian healthcare organisations to re-orient their systems to a more patient centred approach.
People-Centred Health Care: A Policy Framework (WHO)
This policy framework for people-centred health care has been prepared by the World Health Organization to help governments and other health partners in encouraging dialogue and initiating action.
Quality in Public Sector Residential Aged Care: Where to from here?
The Integrated aged care projects report presents the results of three major quality projects undertaken over 2008-2009, as part of the Department of Health Residential Aged Care ‘Beyond Compliance’ Strategy.
This integrated report synthesises the findings of three separate yet inter-related projects, to identify the key aspects of residential aged care quality systems, and to identify directions and actions to drive safe and quality care for residents into the future.
Real Lives Real Jobs - Developing a sustainable consumer workforce in the mental health sector.
Presented by Wanda Bennetts at the Consumers Refroming Health Conference 2011.
This report summarises the finding of research conducted on consumers working in mental health or related organisations. The report includes a series of recommendations to strengthen the mental health consumer workforce.
This is a new independent online service that produces Reviews of medical journals. The Reviews include 10 research summaries selected from the top global peer-reviewed journals with commentary from a key Australian specialist in that field on the implications for practice. They are only four pages and take about 15 minutes to read.
Scoping study to inform the establishment of a new peak national mental health consumer organisation
This report presents the ideas, preferences and areas of consensus which emerged throughout the national scoping project for a new peak national mental health consumer organisation. It outlines an approach to organisational development which foreshadows a strong, viable and accountable organisation based on good governance principles and reflecting the need for an organisation which can deliver for and with mental health consumers nationwide.
This project, Sharing the true stories, was a response to the need to develop a more informed understanding of intercultural communication in Aboriginal health care and to identify strategies to improve communication.
Ten year roadmap for national mental health reform: draft
The draft roadmap details a commitment by governments to a long-term national reform plan for mental health to guide future action and investment across Australia over the next ten years.
The roadmap is a key component of the Australian Government's Delivering national mental health reform package of the 2011-12 budget. The draft has been developed with states and territories, informed by input from mental health experts, including mental health consumers and carers.
The Australian Safety and Quality Framework for Health Care
The Framework specifies three core principles for safe and high quality care. These are that care is consumer centred, driven by information, and organised for safety.
This is the second Australian Government Implementation Plan against the National Strategic Framework for Aboriginal and Torres Strait Islander Health (NSFATSIH) 2003-2013.
The North Central Metropolitan Primary Care Partnership (NCMPCP)
The North Central Metropolitan Primary Care Partnership (NCMPCP) includes the Cities of Whittlesea, Darebin and Yarra in Melbourne. Its aim is to integrate service provision and facilitate partnerships between health service providers, including hospitals, specialist services and GP divisions. The NCMPCP website home page contains a comprehensive news section with information on conferences, training, service coordination, health promotion and 'big picture' issues. People can also register to be a NCMPCP member online
This document gives a brief explanation of the Victorian Audit of Surgical Mortality (VASM). This audit process is designed to provide valuable information for improving surgical outcomes.
Victorian clinical governance policy framework: Enhancing clinical care
This framework is the Department of Health’s policy on clinical governance.
When Women Talk and Doctors Don’t Believe Them
Communication and mutual respect between health care professionals and the people they provide care for is an important part of the healing process. Unfortunately, many factors can influence the effectiveness of patient-doctor interactions. This article discusses the findings from a qualitative study about women’s experiences of contraceptive surgery, commonly called ‘tubal ligation’. It particularly focuses on how doctors responded when participants raised concerns about a range of issues that could be broadly defined as ‘women’s problems’. The findings highlight the need for doctors to listen to women, taking seriously their health concerns and the knowledge they have of their own bodies. They also raise issues about the role gender and power play in medical encounters.
Women are frequent users of the health care system. Through their lifespan women access general medical practitioners for various reasons ranging from the health of the person they are caring for, to sexual and reproductive health, and emotional and mental health. This article discusses the issues raised by women taking part in Women’s Health In the North’s (WHIN) Community Education Program, which currently focuses on ‘Working Well With Your GP’.
