Recruiting consumers

How to best recruit consumers to sit on a committee, participate in focus groups or act as useful advisers on projects.

What we do

We have a network of over 350 consumers, called Consumers ConnectThe program has a dual purpose. One is to connect health services or government bodies with consumers for positions on committees, focus groups or projects. The second aim is to assist consumer representatives through training, support and networking opportunities.

We are often approached by health services and government looking for consumers to sit on a committee, participate in focus groups or as advisers on projects.

Group circle

If you are a health provider or health-related organisation, and would like to connect with our consumers, then please email us with the following information:

  • The activity consumers will be involved in
  • The skills, experience and interests you are seeking from consumers
  • The time commitment that consumers will be required to give

We will respond with a phone call to you, in order to confirm your comfort with what we can promote on your behalf, and to fill in any gaps that may be present in your request.

Based on the information you provide us, we will then directly contact our Consumers Connect members of your behalf.

We recommend that you contact us with your requirements at least three weeks before the commencement date.

For more information, please contact Lesie Arnott (our newly appointed Consumer Engagement Officer) via email here

In the spotlight

Consumer Connect

A network of consumers willing to use their experience, knowledge and ideas to help improve health care in Victoria.

Find out more

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