Resources for CAC Members
On the 20th of May 2008 Health Issues Centre held a one day forum for health consumers who participate on committees to share their experiences. The conference was held at Victoria University, 300 Flinders Street Melbourne and was attended by 105 Participants.
Conference presentations, program and report can be viewed by clicking the link below. This file is in zip format
A case of Consumer Participation at Austin Health - a story of gradual achievement.
Reviewing our services at Ballarat Health
CAC's journey into a more strategic dircetion at Bendigo Health
Date saver flyer
This folder contains new documents added in December 2009 to the CAC resource Kit.
A new health service for Liverpool
Benchmarking with CAC's
BNPCA consumer participation kit
CAC application form- template
CAC communication with boards- template
Developing a community participation plan PowerPoint
Getting involved in your health service PowerPoint
Information kit for Consumers on Community Advisory Committees- template
Measuring consumer feedback
Orientation checklist for new Community Advisory Committee members
Policy and funding details- Statewide Quality Branch
Position Description for CAC members- template
About the Community Advisory Committee- template
Primary care self assessment tool
QLD health community engagement hand book
Quality of Care report guidelines 2009
Whittlesea community engagement framework final report
Folder 1- Contains documents
About Community Advisory Committees (CAC)
Roles and Responsibilities
Folder 10- this folder contains resources for Resource Officers who support the Community Advisory Committee and are responsible for consumer participation in their health service
Folder 11- This folder contains other support information in relation to consumer participation and the Community Advisory Committee
Folder 2 - this folder contains documents about Community Participation Plans
How to Develop a Community Participation Plan
Examples of Community Participation Plan
Folder 3- This folder contains a range of documents on Consumer Participation
Folder 4- This folder contains good practice examples form both the health and non health sector
Folder 5- This folder contains government documents pertaining to CALD, Community Advisory Committees, Consumer Participation, EQUI and Quality of Care Reports
Folder 6- Ths folder contains information about Health Issues Centre
Folder 7- this folder contains documents about the Resource Officers Network Meetings
Folder 8- This folder contains documents pertaining to reporting requirements to the Victorian Department of Health
Folder 9-this folder contains resources for CAC Members
This document contains five fact sheets designed to help consumer representatives. They cover the topics of: consumer rights; before you start; resource checklist; common problems and solutions; and effective representation.
Developing a new framework at Eastern Health for consumer, carer and community engagement.
Evaluation of the community advisory committees in Victoria conducted by Health Outcomes Internation for the Department of Human Services
This is a kit for people interested in being involved in Health Issues Centre’s Consumer Nominee Program. It includes information, advice, tips and resources to encourage people to get involved.
This flyer contains information about Consumers On-Line, a computer mediated group set up and moderated by Health Issues Centre for members of our the Consumer Nominee Program and members of Community Advisory Committees.
A CAC project on accessing quality health information on the Internet.
Consumer voices contributing towards health workforce policy and planning.
Peninsula Health values partnership
Peter MacCallum Cancer Centre
Forum Report from July 2010.
Consumer Participation training for managers at Southern Health.
Health Issues Centre recently asked consumers on our HIC Consumer Register to reflect on their experience of being consulted. Here are some of their comments.