Document Details

Refugee consumer voice : how to ensure it makes a difference

The refugee health project was a consumer participation project which aimed to ensure that health services meet the needs of newly arrived refugees in Brisbane inner south suburbs. Partners in the project were the Brisbane Inner South Division of General Practice and the Queensland Program of Assistance to Survivors of Torture and Trauma. The objectives of the project were to obtain refugee feedback about services, and to ensure ongoing consumer involvement in the planning and development about services. The project focused on training, resourcing and supporting consumer consultants.

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Subject: Consumer participation – planning Cultural diversity Quality and safety

Date published: 01/06/2001