Consumer Representatives Toolkit
A series of handy resources for consumer representatives contributing to health service improvements.
This toolkit provides resources for consumers who are already working with a health-related organisation (e.g. a health service), or for those who are interested in becoming a consumer representative.
You will find the tools in related resources.
If there is a resource you think would be useful for our tookit, we want to hear from you! Contact us to share your ideas.
Common organisations in the Australian health sector
A list of health-related organisations and authorities in Australia and what they do.
A guide to common meeting terms
A description of commonly used terms at committee meetings.
Consumers on health service committees
Find out why health services are involving consumers and what that means for you as a consumer representative.
Running a productive committee meeting
Productive meetings are important to any committee and its ability to carry out its role.
Storytelling for quality improvement
A resource for consumers on telling your story for quality improvement.
Personal self-assessment for consumer involvement
This self-assessment may help you to determine your goals and readiness to become a consumer representative.
A network of consumers willing to use their experience, knowledge and ideas to help improve health care in Victoria.Find out more
Subscribe to Full Circle
Our monthly newsletter