Our Consumers Connect program enables consumers to contribute their experience, knowledge and ideas to help improve health care in Victoria.
What is Consumers Connect?
Consumer Connect is a Health Issues Centre program that connects consumers with health services and community organisations, with the aim of ensuring the unique experience, knowledge and ideas of consumers can be used to improve the delivery of health care.
We never share your details with third parties without your consent.
I’m a consumer – is Consumer Connect for me?
- Do you have a personal experience of the healthcare system and have an interest in improving the safety and quality of care for all Victorians?
- Do you care for someone with a health issue and have an interest in improving the safety and quality of care for all Victorians?
- Are you able to see issues from the perspectives of consumers or carers more broadly?
- Perhaps you are a community member with an interest in improving health care for all Victorians?
If you answered yes to at least one of the above questions, then Consumers Connect is definitely for you.
What is involved as a consumer member of Consumer Connect?
Consumer Connect members receive regular email updates on consumer representative vacancies and training and networking opportunities. There is no obligation to take up these opportunities, it is entirely up to you where you wish to nominate for an advertised position.
The requests that we receive come from the Department of Health and Human Services, Victorian health services, universities and other health-related organisations. The requests are varied and could be for committees, working groups, focus groups, advisory panels or for consultations.
We are proud to offer regular training and support for all Consumer Connect members.
Where do I sign up?
If you are a consumer who would like to register their interest, please click here.
Please click here to view all current vacancies.
Common organisations in the Australian health sector
A list of health-related organisations and authorities in Australia and what they do.
Consumers on health service committees
Find out why health services are involving consumers and what that means for you as a consumer representative.
Personal self-assessment for consumer involvement
This self-assessment may help you to determine your goals and readiness to become a consumer representative.
A guide to common meeting terms
A description of commonly used terms at committee meetings.
The resource library contains a wealth of consumer participation reports, articles, case studies and other publications.Go to the library
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